Menu Operations & Launch Coordinator

Tljus; Buena Park, Northern (CA, KY); Hybrid; USD 65,000 - 78,000; Full time

Job summary

Tljus in Buena Park, CA is seeking a Menu Operations Assistant to support product launches and ongoing operations by coordinating materials, inventory orders, and promotional items.

You will work with Operations, R&D, Logistics, Procurement, and Korea Headquarters to ensure timely ordering, shipping, and delivery across regions, monitor ordering processes, and resolve issues to keep product availability on track.

Qualifications

• Advanced proficiency in Microsoft Excel including PivotTables, XLOOKUP/VLOOKUP, and large data-set management.
• Strong ability to collect, organize, analyze, and interpret operational, inventory, order, and shipment data.
• Ability to identify data discrepancies, monitor trends, and prepare tracking reports.
• Strong organizational skills and attention to detail.
• Ability to manage multiple orders, timelines, and product launches simultaneously.
• Strong follow-up skills and ability to manage projects from order placement to store delivery.
• Effective written and verbal communication; cross-functional collaboration.
• Experience with SAP is strongly preferred.

Responsibilities

• Create and maintain product, ingredient, packaging, and promotional material codes in SAP and GFIMS.
• Review and maintain product master data, including item descriptions, units of measure, pricing, vendor information, and regional availability.
• Monitor code activation and system availability to ensure regional warehouses and stores can place and process orders without delays.
• Coordinate orders for ingredients, packaging, and other materials required for product launches and ongoing product operations.
• Place material orders with the appropriate logistics teams for the West, Central, and East regions.
• Track order status, shipment progress, warehouse allocation, and store delivery.
• Monitor outbound shipment data and proactively identify potential shortages or delays.
• Follow up with relevant teams to resolve ordering, inventory, or delivery issues that may affect store operations.
• Work closely with Korea Headquarters on imported products, ingredients, packaging materials, and other product-related items.
• Coordinate with internal teams and Korea Headquarters to address potential production, shipping, customs, or delivery delays.
• Maintain accurate records of import schedules, order quantities, and shipment status.
• Coordinate with manufacturing facilities regarding production quantities, schedules, inventory availability, and delivery requirements.
• Place and track orders for factory-produced ingredients, packaging, and finished or semi-finished products.
• Communicate projections and regional allocation requirements to the relevant manufacturing teams.
• Monitor production and shipment status to ensure materials are available before product launch dates.

Skills

Excel PivotTables

Data analysis

Data interpretation

Project management

Organization

Communication

Collaboration

Tools

SAP

GFIMS

ERP systems

Job description

Tljus in Buena Park, CA is seeking a Menu Operations Assistant to support product launches and ongoing operations by coordinating materials, inventory orders, and promotional items.

You will work with Operations, R&D, Logistics, Procurement, and Korea Headquarters to ensure timely ordering, shipping, and delivery across regions, monitor ordering processes, and resolve issues to keep product availability on track.