Menu Innovation Project Lead

Chick-fil-A Plainfield, Indiana; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Chick-fil-A is seeking a senior professional to lead menu development and process solutions across restaurants, suppliers, and manufacturing facilities. You will create production methods, ensure quality, and align with leadership on a data-driven strategy.

The role requires strong culinary expertise, Lean Six Sigma knowledge, and exceptional communication to partner with Operators, Owners/Operators, and cross-functional teams; travel ~20%.

Qualifications

• In-depth knowledge of fundamental culinary techniques.
• Strong understanding of food production in a franchised restaurant.
• Basic understanding of Lean Six Sigma or other process improvement principles.
• Ability to think critically about challenges and opportunities and identify solutions.
• Experience designing and executing experiments and processes.
• Excellent communication to senior leadership and partners.

Responsibilities

• Understand the food production process and its impact on quality and team experience.
• Lead projects to develop and validate menu processes, ingredients, tools, and systems.
• Present content and recipes to leadership and ensure stakeholder alignment.
• Create production methods for menu development, including tools, packaging, and safety requirements.
• Collaborate with other departments to uphold product quality and execution standards.

Skills

Culinary techniques

Food production

Lean Six Sigma

Process improvement

Critical thinking

Experiment design

Executive communication

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Chick-fil-A is seeking a senior professional to lead menu development and process solutions across restaurants, suppliers, and manufacturing facilities. You will create production methods, ensure quality, and align with leadership on a data-driven strategy.

The role requires strong culinary expertise, Lean Six Sigma knowledge, and exceptional communication to partner with Operators, Owners/Operators, and cross-functional teams; travel ~20%.