Mental Wellbeing Accounts Director - Growth & Strategy

CVSHealth; California, USA; On-site; USD 100,000 - 232,000; Full time

Benefits offered by this job

Bonus eligibility

Equity award program

Comprehensive benefits package

Job summary

CVS Health is seeking a Mental Wellbeing Director, Account Management to lead strategy, client retention, and growth for major self-funded clients within Aetna’s Resources for Living program. This senior role focuses on delivering measurable outcomes, pricing strategies, and cross-functional collaboration to improve enterprise wellbeing.

The role offers open location for qualified candidates, with responsibilities spanning leadership, strategic execution, and stakeholder engagement in a dynamic

Qualifications

• 7 to 9 years of experience managing large, complex self-funded clients.
• Demonstrated experience leading Account Management/Account Executive teams.
• Ability to travel 25% - 30%.
• Strong executive presence with the ability to influence internal and external stakeholders.

Responsibilities

• Develop and execute account management strategies for an assigned book of business.
• Lead client discussions regarding service delivery, performance expectations, operational issues, and process improvements.
• Identify service gaps, investigate root causes, and implement corrective action plans.
• Oversee business strategy implementation across assigned client segments.
• Analyze market and competitive trends to support pricing, underwriting, product development, service models, and sales efforts.
• Build and maintain strong relationships with brokers, plan sponsors, providers, customers, and regulatory stakeholders.
• Lead, mentor, and develop a team of Account Executives, while supporting recruitment and retention efforts.
• Partner with cross-functional teams and remove organizational barriers that impact client outcomes.

Skills

Account management leadership

Strategic planning

Client relationship management

Team mentoring

Stakeholder influence

Education

Bachelor’s Degree or equivalent work experience

Job description

CVS Health is seeking a Mental Wellbeing Director, Account Management to lead strategy, client retention, and growth for major self-funded clients within Aetna’s Resources for Living program. This senior role focuses on delivering measurable outcomes, pricing strategies, and cross-functional collaboration to improve enterprise wellbeing.

The role offers open location for qualified candidates, with responsibilities spanning leadership, strategic execution, and stakeholder engagement in a dynamic