Mental Health Utilization & Care Coordinator

Ridgeview Institute Monroe; Monroe (GA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Life insurance

Vision insurance

Dental insurance

Short/long term disability insurance

Paid time off

Paid Holidays

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

Job summary

Ridgeview Institute Monroe is hiring a Utilization Management Coordinator (UM) in Monroe, GA. This full-time role focuses on advocating for services, monitoring treatment plans, and ensuring appropriate levels of care across age groups.

You will collaborate with the treatment team, manage insurance reviews, and maintain case management documentation to support seamless transitions and quality care.

Qualifications

• Bachelor’s or Master’s degree from an accredited college or university in social work, mental health, nursing, or a related degree preferred.
• Minimum two (2) years of healthcare experience, with patient assessment, treatment planning, utilization management or case management.

Responsibilities

• Review the treatment plan and advocate for additional services as indicated.
• Promote effective use of resources for patients.
• Ensure that patient rights are upheld.
• Maintain ongoing contact with the attending physician, program manager, nurse manager, and team members.
• Collaborate with the treatment team regarding continued stay and discharge planning issues.
• Advocate that the patient is placed in the appropriate level of care and program.
• Interface with program staff to facilitate transitions at transfer or discharge.
• Maintain documentation related to case management activities.
• Ensure insurance reviews are tracked and completed in a timely manner.
• Maintain statistical reports and documentation of significant findings.

Skills

Patient assessment

Treatment planning

Utilization management

Case management

Education

Bachelor’s or Master’s degree in social work, mental health, nursing, or related field

Job description

Ridgeview Institute Monroe is hiring a Utilization Management Coordinator (UM) in Monroe, GA. This full-time role focuses on advocating for services, monitoring treatment plans, and ensuring appropriate levels of care across age groups.

You will collaborate with the treatment team, manage insurance reviews, and maintain case management documentation to support seamless transitions and quality care.