Mental Health Technician (MHT) - Intake

Ridgeview Institute Smyrna; Smyrna (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Life insurance (company-paid)

Vision insurance

Dental insurance

Long-term disability (company-paid)

Paid time off

Paid Holidays

Cafeteria on site

Employee engagement programs

Employee assistance program

Employee recognition program

Free parking

Job summary

Ridgeview Institute Smyrna is seeking a Mental Health Technician (MHT) - Intake to receive, schedule, and refer inquiry calls, and assist with coordinating assessments and intake paperwork. This role helps ensure a smooth admission transition and supports patient safety throughout the intake process.

The ideal candidate has a BA in mental health or related work (RN graduates preferred) and at least 1 year of intake/admissions experience, with strong communication and data-entry skills, and the

Qualifications

• Education: A BA in mental health or significant related work experience is preferred. Graduates from an accredited RN program are also preferred.
• Experience: 1 year of experience in the intake or admissions process.
• Skills: Operate a multi-function telephone set, input data into computer programs, maintain logs and records, coordinate and schedule assessments, operate photocopier and FAX, interact with internal and external clients, learn technology quickly, strong written and verbal communication, proactive and detail oriented, prioritize tasks in high-pressure environments, work independently or in teams, communicate across departments.

Responsibilities

• Receive, schedule, and/or refer inquiry calls and assist assessments and intake paperwork.
• Coordinate admissions process and ensure patient safety during transition into admission.
• Assist Assessment & Referral Clinicians, Coordinators, and Directors with intake coordination.

Skills

Multi-function telephone

Data entry

Filing and records

Scheduling assessments

Interpersonal communication

Adaptability to technology

Attention to detail

Team collaboration

Education

BA in mental health or related field

RN program completion (preferred)

Tools

Computer terminal

Photocopier & FAX

Job description

Job Details

Job Location: Ridgeview Institute Smyrna - Smyrna, GA 300806397

Position Type: Full Time

Education Level: Not Specified

Salary Range: $17.00 - $19.00

Hourly Travel Percentage: None

Job Shift: Any

JOIN OUR TEAM AS A MENTAL HEALTH TECHNICIAN (MHT) - INTAKE!

Your Work Matters How will you make a difference?

The Intake Technician is responsible for receiving, scheduling, and/or referring inquiry calls. The technician also assists the Assessment & Referral Clinicians, Coordinators, and Directors with coordinating assessments and initiating intake paperwork and insurance information. The technician works to ensure a smooth transition into the admission process and assists in monitoring to ensure the patient's safety.

Your Experience Matters What we’re looking for:

• Education: A BA in mental health or significant related work experience is preferred. Graduates from an accredited RN program are also preferred.
• Experience: 1 year of experience in the intake or admissions process.
• Skills:
  • Operate a multi-function telephone set
  • Operate computer terminal; input data into computer programs
  • Maintain filing systems; maintain logs and records
  • Coordinate and schedule assessments; operate photocopier; operate FAX machine
  • Ability to interact with internal and external clients
  • Flexible and adaptable to learning and understanding technology
  • Highly analytical and detail-oriented with the ability to demonstrate command of details and to articulate those details at a higher level.
  • Strong written, oral, and interpersonal communication skills
  • Highly self-motivated, directed, and proactive
  • Keen attention to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience working both independently and in a team-oriented, collaborative environment
  • Able to communicate effectively within the department and with members of interdisciplinary teams
  • Proven analytical and problem-solving abilities
• Additional Requirements: Successful completion CPR/ First Aid certification and CPI training within 90 days of employment before assisting with restraining procedures. May be required to work overtime and flexible hours.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation:

This is a full-time position. The expected compensation range is $17.00 to $19.00/hour, plus shift differentials. We’re eager to speak with all qualified candidates, and we'll consider experience and skill level. Join us as our Mental Health Technician (MHT) - Intake Dept.!

About Us! Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for mental health and addiction treatment support excellence. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services, as well as specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and advantageous positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of needy individuals and families. Be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

To learn more about RIS, visit us at: https://www.ridgeviewinstitute.com

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.