Director of Performance Improvement / Risk

Ridgeview Smyrna; Smyrna, Northern (GA, KY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Life insurance (company-paid up to 2x)

Vision insurance

Dental insurance

Long-term disability

Paid time off

Paid holidays

Cafeteria on site

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

Job summary

Ridgeview Institute Smyrna in Smyrna, GA is seeking a full-time quality improvement-focused professional. The role emphasizes supervising PI activities, reviewing performance metrics, and ensuring adherence to hospital policies and procedures.

Ideal candidates hold a Bachelor’s degree in a health-related field and 2+ years in healthcare quality improvement, with Georgia licensure preferred. Proficiency in Excel and business writing is required, CPR/First Aid and CPI training is a plus.

Qualifications

• Bachelor’s degree or equivalent in nursing or health-related field preferred.
• 2+ years of healthcare or behavioral health quality improvement experience preferred.
• Georgia licensure to practice nursing or in a mental health-related field preferred.
• Proficiency with Excel and business writing required.

Responsibilities

• Supervise and support daily performance improvement activities per policies and procedures.
• Lead daily PI activities and ensure actions taken in accordance with hospital policies.
• Review department performance measures and coordinate reporting of findings.
• Maintain PI records, performance measures, and statistical tools.
• Review incident reports, patient/physician surveys, and complaints to identify trends and opportunities.
• Attend PI meetings and share relevant data with stakeholders.
• Support Joint Commission, CMS, and state survey readiness.
• Partner with hospital leadership and Patient Advocate to support service recovery and safety culture.

Skills

Excel

Business writing

CPR/First Aid

CPI trained

Education

Bachelor’s degree or equivalent in nursing or health-related field

Job description

Job Details

Job Location: Ridgeview Institute Smyrna - Smyrna, GA 300806397

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $90,000.00 - $100,000.00 Salary

Job Shift: Any

Annual bonus opportunity!

Your Work Matters How will you make a difference

• Supervise and support daily performance improvement activities, ensuring actions are taken as needed and authorized by organizational policies and procedures.
• Lead daily performance improvement activities and ensure actions are taken in accordance with hospital policies and procedures.
• Receive and review department/service performance measures and documentation; coordinate reporting of findings.
• Maintain PI records, performance measures, and statistical tools used for tracking outcomes and improvement work.
• Review incident reports, patient/physician surveys, and patient complaints to identify patterns and trends and identify improvement opportunities.
• Attend and participate in meetings where PI activities occur and share relevant data appropriately.
• Support Joint Commission, CMS, and state survey readiness.
• Partner closely with hospital leadership and the Patient Advocate to support service recovery and a strong culture of safety.

Your Experience Matters What we’re looking for:

• Education: A bachelor’s degree or equivalent in nursing or a health-related field is preferred.
• Experience: 2+ years of experience in a healthcare or behavioral health setting involving quality improvement is preferred.
• Licensure to practice nursing or in a mental health-related field in Georgia is preferred.
• Computer skills involving knowledge of Excel spreadsheets and business writing.
• CPR/First Aid and CPI trained and certified

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available only to full-time positions. Benefits are subject to change at RIS's discretion.

Compensation:

This is a full-time role, and the expected compensation range is between $90,000.00 and $100,000.00, with an annual bonus opportunity.

About Us! Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for mental health and addiction treatment support excellence. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services, as well as specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and advantageous positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of needy individuals and families. Be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

To learn more about RIS, visit us at: https://www.ridgeviewinstitute.com

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.