Mental Health Technician – Day Shift, Patient Advocate & Care

Salem Hospital; Salem (MA); On-site; USD 31,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a compassionate healthcare assistant to provide direct care to patients with psychiatric disorders. The role supports patient safety and a therapeutic milieu on a 36-hour day shift (7a–7p). Requires a High School Diploma or equivalent and BLS certification.

Responsibilities include care, documentation, and family counseling when needed. CPI training is required within 30 days of hire. Onsite at 1 Dove Avenue with competitive base pay and benefits.

Qualifications

• High School Diploma or Equivalent required.
• Basic Life Support (BLS) Certification required.
• Experience: 0–1 year preferred.

Responsibilities

• Assist with care and treatment of psychiatric, drug and alcohol patients.
• Advocate for patients who may be vulnerable or need additional support.
• Provide parent/family counseling and training as part of care.
• Adhere to safety guidelines for patients on special status (e.g., suicide precautions).
• Document accurately on shift-to-shift reports and maintain unit presence during handoffs.
• Maintain professional boundaries in all patient interactions.

Skills

Collaboration

EHR proficiency

Prioritization

Basic computer skills

Patient communication

CPI training

Education

High School Diploma or Equivalent

Tools

Electronic Health Records (EHR)

Job description

Mass General Brigham is seeking a compassionate healthcare assistant to provide direct care to patients with psychiatric disorders. The role supports patient safety and a therapeutic milieu on a 36-hour day shift (7a–7p). Requires a High School Diploma or equivalent and BLS certification.

Responsibilities include care, documentation, and family counseling when needed. CPI training is required within 30 days of hire. Onsite at 1 Dove Avenue with competitive base pay and benefits.