Mental Health Technician

Salem Hospital; Salem (MA); On-site; USD 31,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a compassionate healthcare assistant to provide direct care to patients with psychiatric disorders. The role supports patient safety and a therapeutic milieu on a 36-hour day shift (7a–7p). Requires a High School Diploma or equivalent and BLS certification.

Responsibilities include care, documentation, and family counseling when needed. CPI training is required within 30 days of hire. Onsite at 1 Dove Avenue with competitive base pay and benefits.

Qualifications

• High School Diploma or Equivalent required.
• Basic Life Support (BLS) Certification required.
• Experience: 0–1 year preferred.

Responsibilities

• Assist with care and treatment of psychiatric, drug and alcohol patients.
• Advocate for patients who may be vulnerable or need additional support.
• Provide parent/family counseling and training as part of care.
• Adhere to safety guidelines for patients on special status (e.g., suicide precautions).
• Document accurately on shift-to-shift reports and maintain unit presence during handoffs.
• Maintain professional boundaries in all patient interactions.

Skills

Collaboration

EHR proficiency

Prioritization

Basic computer skills

Patient communication

CPI training

Education

High School Diploma or Equivalent

Tools

Electronic Health Records (EHR)

Job description

Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for providing direct care to patients with psychiatric disorder; to ensure the safety and well-being of patients; to support the maintenance of therapeutic milieu.Does this position require Patient Care? YesEssential Functions-Assist with care and treatment of psychiatric, drug and alcohol patients.-Advocate for patients who may be vulnerable or need additional support.-Parent/Family counseling, including Parent Management Training and Family Systems interventions-Adheres to guidelines for patients on special status (i.e. suicide, sexual abuse or AWOL precautions).-Provides accurate information on shift-to-shift report and remains on the unit while incoming shift is in report.-Displays professional boundaries in relationships with patients at all times.-Complete and file all documentation as required in a timely manner.QualificationsEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS Certification]Experiencerelated experience 0-1 year preferredKnowledge, Skills and Abilities- Ability to work well collaboratively and independently.- Ability to operate within Electronic Health Records (EHR) system.- Ability to manage multiple, competing priorities successfully.- Basic computer skills.- Ability to work effectively with patients, other members of the Health Care Team, facility personnel, and families/supportive others.- Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.- Successful completion of CPI training is required within 30 days of hire.Additional Job Details (if applicable)36 hr Day Shift MHS (12 hr shifts, 7a-7p)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location1 Dove AvenueScheduled Weekly Hours36Employee TypeRegularWork ShiftDay (United States of America)Pay Range$22.28 - $28.30/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.