Mental Health Security Guard

Stars; Lancaster (CA); On-site; USD 27,552 - 35,817; Full time

Job summary

Stars, Inc. in Lancaster, CA is seeking a Safety Specialist for our Mental Health Urgent Care Center. You will provide a high level of customer service while maintaining a safe environment for clients, visitors, staff and physicians.

This on-call role involves screening for contraband, controlling center access, responding to emergencies, and supporting 24/7 operations in a behavioral health setting.

Qualifications

• High School Diploma or equivalent or AA degree with one year of relevant experience.
• Experience working with emotionally disturbed individuals in inpatient/outpatient settings.
• CA Driver's License, CPR/BLS certification, and BSIS registration within 90 days of employment.

Responsibilities

• Screen incoming clients/visitors for contraband and inventory property.
• Control access to the center and conduct security checks of the premises.
• Respond to fires and emergencies; monitor milieu to ensure safety.
• Provide high level customer service while maintaining a safe environment.

Skills

Customer service

Safety awareness

Education

High School Diploma or equivalent

AA degree in related mental health field

Tools

Driver's License

CPR/BLS certification

BSIS Security Guard Registration

Job description

Partner with us in making a positive change! Join a team where your work truly matters. We are proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Mental Health Security Guard – High Desert – Behavioral Health Urgent Care Center, Lancaster, CA. Shift: On Call (AM, PM, NOC).

Job Overview

The Safety Specialist is responsible for providing a high level of customer service through maintaining a safe environment for all clients, visitors, staff and physicians. This care is provided through direct and indirect physical and verbal interactions with clients, modeling appropriate behaviors for clients, and monitoring daily client activities. She/he screens incoming clients/visitors for contraband and inventories all client property as well as monitoring surveillance equipment. The Safety Specialist controls access to the center, answers/directs incoming clients, conducts physical security checks of the center grounds, and responds to fires and/or emergencies at the center. Maintains vigilance over the general milieu within the facility to facilitate quality client care, optimum facility operations and preserve the safety of all therein.

Qualifications

• High School Diploma or equivalent and two (2) years’ experience in a relevant field OR AA degree in a related mental health field and one (1) year experience in a relevant field.
• Relevant field experience refers to experience working with severely emotionally disturbed children and/or adults in an inpatient or outpatient setting, hospital setting, or setting where safety and security were the primary focus.
• Valid California Driver’s License and clear DMV printout preferred.
• Valid CPR/BLS certification.
• Valid Security Guard Registration with California BSIS (Bureau of Security and Investigative Services) OR commitment to register as a Security Guard with California BSIS within 90 days of employment required.

Benefits

• Competitive Compensation – Offering a salary that matches your skills and experience.
• Generous Time Off – Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package – Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities – On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
• Employee Recognition & Rewards – A culture that celebrates and rewards your hard work and dedication.

Division/Program Overview

• 24/7 outpatient program.
• Rapid mental health assessment, crisis intervention, and medication support.
• Walk‑ins welcome.
• Clients may stay up to 24 hours.
• BHUCC equipped to serve 12 adults (ages 18 and up) and 6 adolescent (ages 13 to 17).

For Additional Information: [e-mail]