Mental Health Practice Assistant

Geode Health; Alpharetta (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision benefits

Life insurance

Short and long-term disability

Paid vacation and holidays

Matching 401k plan

State of the art technology

Job summary

Geode Health is seeking a Practice Assistant to join our nationwide network of outpatient mental health services. This role blends clinical support with front-office duties to help physicians deliver high-quality care to ambulatory patients.

The ideal candidate will have 1+ year in a medical/mental health setting, strong communication, and a commitment to patient confidentiality. The position offers competitive benefits and an onsite work arrangement to support patients and providers.

Qualifications

• At least one year of experience working in a medical office and/or mental health is preferred.
• Experience working with patients who are suffering from anxiety and depression is preferred.
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.

Responsibilities

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients.
• Practice Assistants are vital to the effective operations of a fast-paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Knowledge of emergency procedures and assist in crisis situations.
• Understanding of policies and procedures.
• Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees.
• Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies.
• Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work.
• Complete all other relevant responsibilities as assigned by the supervisor.

Skills

Medical office experience

Mental health experience

Excellent communication

Team player

Computer skills

Education

Associates or bachelor’s degree (preferred)

Job description

Geode Health is seeking a Practice Assistant to join our nationwide network of outpatient mental health services. This role blends clinical support with front-office duties to help physicians deliver high-quality care to ambulatory patients.

The ideal candidate will have 1+ year in a medical/mental health setting, strong communication, and a commitment to patient confidentiality. The position offers competitive benefits and an onsite work arrangement to support patients and providers.