Mental Health Crisis & Care Coordination Specialist

UMass Memorial Health; United States; On-site; USD 42,000 - 76,000; Full time

Job summary

UMass Memorial Health is seeking a mental health clinician to provide crisis evaluations and psychosocial support at our central Massachusetts campus. The role involves coordinating treatment planning, referrals, and discharge planning for diverse patient populations across inpatient and outpatient settings.

The position requires a Master's in Human Services or equivalent and licensure eligibility (LICSW/LCSW/LMHC) with timely credentialing.

Qualifications

• Master's Degree in Human Services or equivalent.
• License eligible upon hire (LICSW, LCSW, or LMHC); must obtain license within 18–24 months if not licensed.
• Experience in psychiatry/mental health settings preferred.

Responsibilities

• Provide psychosocial history and mental status assessments in psychiatric crises.
• Determine appropriate clinical level of care (inpatient, outpatient, diversion) and arrange referrals.
• Develop and maintain a safe therapeutic environment; participate in psychiatric emergencies and restraints as needed.
• Triage calls in psychiatric emergencies and coordinate necessary referrals.
• Serve in Case Management to coordinate social services and discharge planning.
• Document all information for regulatory compliance and support quality improvement.

Skills

Psychosocial assessment

Crisis intervention

Discharge planning

Communication skills

Team collaboration

Documentation

Education

Master's Degree in Human Services or equivalent

Tools

Computer skills

Job description

UMass Memorial Health is seeking a mental health clinician to provide crisis evaluations and psychosocial support at our central Massachusetts campus. The role involves coordinating treatment planning, referrals, and discharge planning for diverse patient populations across inpatient and outpatient settings.

The position requires a Master's in Human Services or equivalent and licensure eligibility (LICSW/LCSW/LMHC) with timely credentialing.