Night Shift Crisis Intervention Specialist

UMass Memorial Health; Marlborough (MA); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Signing bonus (may be available)

Job summary

UMass Memorial Health in Marlborough, MA seeks a licensed social work/mental health professional to conduct crisis evaluations and coordinate psychiatric care. The role supports inpatient and outpatient pathways, with emphasis on discharge planning and community referrals.

Strong communication and teamwork are essential. Master’s in Human Services or equivalent is required; license eligibility (LICSW/LCSW/LMHC) within specified timelines is expected.

Qualifications

• One to three years of experience in Psychiatry/Mental Health.
• Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, discharge planning, and ability to work with a multidisciplinary team.
• Excellent written and communications skills.
• Basic computer skills.

Responsibilities

• Provides psychosocial history and mental status assessment of patients in psychiatric crisis.
• Assigns clinical level of care and referrals for inpatient/outpatient/diversion programs.
• Develops and maintains a safe therapeutic environment; participates in psychiatric emergencies.
• Triages calls and determines needed intervention; refers patients and families as appropriate.
• Executes case management functions; coordinates social services and insurance referrals.
• Documents evaluations and treatment planning to meet regulatory requirements.

Skills

Psychosocial assessment

Crisis intervention

Discharge planning

Communication skills

Team collaboration

Education

Master's Degree in Human Services or equivalent

Tools

Basic computer skills

Job description

UMass Memorial Health in Marlborough, MA seeks a licensed social work/mental health professional to conduct crisis evaluations and coordinate psychiatric care. The role supports inpatient and outpatient pathways, with emphasis on discharge planning and community referrals.

Strong communication and teamwork are essential. Master’s in Human Services or equivalent is required; license eligibility (LICSW/LCSW/LMHC) within specified timelines is expected.