Night Shift Crisis Intervention Specialist

UMass Memorial Health; United States; On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking an experienced Mental Health Specialist to perform psychosocial assessments, crisis intervention, and care coordination for patients in psychiatric crisis. This role supports inpatient and outpatient pathways, discharge planning, and multidisciplinary collaboration.

Strong communication and computer skills are essential. License eligibility is required (LICSW, LCSW, or LMHC); 1–3 years in Psychiatry/Mental Health is preferred.

Qualifications

• Master’s degree in Human Services or equivalent.
• Must be license eligible (LICSW, LCSW, or LMHC).
• If not licensed, obtain LICSW or LCSW within 18 months, or LMHC within 24 months.
• Preferred: LCSW, LICSW, or LMHC licensure.
• One to three years of experience in Psychiatry/Mental Health.
• Excellent written and communications skills.
• Basic computer skills.

Responsibilities

• Provides psychosocial history and mental status assessment of patients in psychiatric crisis at campus and mobiles.
• Assigns clinical level of care (inpatient, outpatient, diversion) and provides referrals.
• Develops and maintains a safe therapeutic environment and participates in emergencies.
• Triages psychiatric emergency calls and identifies resources and referrals.
• Coordinates referral and access to psychiatric treatment and social services.
• Assists in coordination of treatment planning with outpatient treaters and providers.
• Maintains knowledge of managed care requirements and pre-certification.
• Documents information to comply with regulatory requirements and supports quality improvement.
• Maintains service logs and codes for billing.
• Obtains vital signs and specimens as ordered and uses lab orders system.
• Keeps current licensure and participates in CARE training.

Skills

Psychiatry/Mental Health

Psychosocial assessment

Crisis intervention

Discharge planning

Multidisciplinary team

Written & verbal communication

Basic computer skills

Education

Master’s degree in Human Services or equivalent

License-eligible: LICSW, LCSW, or LMHC

Job description

UMass Memorial Health is seeking an experienced Mental Health Specialist to perform psychosocial assessments, crisis intervention, and care coordination for patients in psychiatric crisis. This role supports inpatient and outpatient pathways, discharge planning, and multidisciplinary collaboration.

Strong communication and computer skills are essential. License eligibility is required (LICSW, LCSW, or LMHC); 1–3 years in Psychiatry/Mental Health is preferred.