Mental Health Clinic Admin Assistant — Growth & 401(k)

Next STEPS; McKinney (TX); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

401(k)

Medical insurance

Dental insurance

Vision insurance

PTO

Résumé du poste

Next STEPSWorldwide is a rapidly growing outpatient mental health clinic seeking an Executive Administrative Assistant to support clinic operations in McKinney, TX. The role involves handling confidential information, managing a high volume of calls, and coordinating with providers using an EMR system.

Requirements include strong communication, excellent customer service, and proficiency with Microsoft Office.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office or similar programs.
• Ability to multitask using multiple monitors, type while on calls, and avoid putting clients on hold.
• Highly organized with great attention to detail.
• Able to work independently and as part of a team.

Responsabilités

• Handle sensitive and confidential information with discretion and professionalism.
• Manage 50–60 client calls per day in a call center-style environment.
• Use EMR system to schedule appointments, process records requests, relay provider recommendations.
• Provide high-level customer service and social support via phone and email.
• Support providers with daily tasks and care coordination.
• Review reports to ensure care and services are delivered efficiently.
• Maintain organization of client documents, emails, and meeting notes.
• Perform general administrative and office duties as assigned.
• Maintain a professional demeanor with clients, coworkers, and providers.

Connaissances

Strong communication

Customer service

Microsoft Office

Multitasking

Highly organized

Team player

Formation

Associate’s degree

Bachelor’s degree

MSW preferred

Outils

EMR systems

Description du poste

Next STEPSWorldwide is a rapidly growing outpatient mental health clinic seeking an Executive Administrative Assistant to support clinic operations in McKinney, TX. The role involves handling confidential information, managing a high volume of calls, and coordinating with providers using an EMR system.

Requirements include strong communication, excellent customer service, and proficiency with Microsoft Office.