Executive Administrative Assistant - Mental Health

Kaizen Lab Inc.; McKinney (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k)

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Growth opportunities within a fast-</n

Job summary

Next STEPSWorldwide in McKinney, TX is seeking an Executive Administrative Assistant for our mental health clinic. This full-time, on-site role supports clinicians and clients by handling administrative tasks, coordinating schedules, and delivering high-level customer service.

You will manage 50-60 client calls daily in a call-center style environment, use an EMR system, and maintain organized records. The ideal candidate has strong communication, MS Office proficiency, and the ability to

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office or similar programs.
• Ability to multitask using multiple monitors, typewhile on calls, and avoid putting clients on hold.
• Highly organized with great attention to detail.
• Able to work independently and as part of a team.

Responsibilities

• Handle sensitive and confidential information with discretion and professionalism.
• Manage 50-60 client calls per day in a callcenter-style environment.
• Use our EMR system to: Schedule appointments; Process records requests; Relay provider recommendations.
• Provide high-level customer service and socialsupport via phone and email.
• Support providers with daily tasks and carecoordination.
• Review reports to ensure care and services aredelivered efficiently.
• Maintain organization of client documents, emails,and meeting notes.
• Perform general administrative and office duties asassigned.
• Maintain a professional demeanor with clients,coworkers, and providers.

Skills

Strong verbal and writtenCommunication

Customer service

MS Office

Multitasking

Organization

Team player

Education

Associate's degree

Bachelor's degree

Tools

EMR system

Job description

Executive Administrative Assistant- Mental Health Clinic

Location: McKinney, TX
Job Type: Full-Time | On-Site
Starting at $18.00/hour

Next STEPSWorldwide is a rapidly growing outpatient mental health clinic dedicated toproviding comprehensive psychological, therapeutic, and nutritional services.With 30 locations across Texas- and more opening soon,we are driven by a missionto support the whole person through a collaborative, multidisciplinaryapproach. Our team includes licensed psychologists, therapists, dietitians, andprovider support professionals working together to deliver exceptional care.

We are seeking a Executive Administrative Assistantwho thrives in a fast-paced environment andis passionate about supporting mental health operations. This role is vital tokeeping our clinic running smoothly by providing administrative and clientservice support to both our providers and clients.

KeyResponsibilities

• Handle sensitive and confidential information withdiscretion and professionalism.
• Manage 50-60 client calls per day in a callcenter-style environment.
• Use our Electronic Medical Records (EMR) system to:
• Schedule appointments
• Process records requests
• Relay provider recommendations
• Provide high-level customer service and socialsupport via phone and email.
• Support providers with daily tasks and carecoordination.
• Review reports to ensure care and services aredelivered efficiently.
• Maintain organization of client documents, emails,and meeting notes.
• Perform general administrative and office duties asassigned.
• Maintain a professional demeanor with clients,coworkers, and providers.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office or similar programs.
• Ability to multitask using multiple monitors, typewhile on calls, and avoid putting clients on hold.
• Highly organized with great attention to detail.
• Able to work independently and as part of a team.

PreferredEducation & Experience

• Associate's degree required; Bachelor's degree.
• Background in social work or healthcare stronglypreferred (MSW ideal).
• Experience working in a medical or mental healthoffice setting is a plus.

Compensation& Benefits

• $18.00/hour
• 401(k)
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Growth opportunities within a fast-growingorganization

Next STEPSWorldwide is an Equal Opportunity Employer and values diversity in theworkplace.