Mental Health Client Care Coordinator — Part-Time (Remote)

SoLuna Mental Wellness; Houston (TX); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k)

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

SoLuna Mental Wellness, based in The Woodlands/Houston area, is hiring two part-time Client Care Coordinators. You will answer calls, explain services, connect clients with providers, and manage follow-ups and scheduling.

Ideal candidates are pursuing a master's in counseling, MFT, social work, or related field; some scheduling or healthcare office experience helps. Spanish is welcome; remote flexibility may apply after onboarding.

Qualifications

• Candidates enrolled in a master's program in counseling, MFT, social work, or a related field.
• Scheduling, customer service, call center, or healthcare office experience is helpful.
• Spanish is welcome.

Responsibilities

• Answer calls promptly and help clients feel heard and welcome
• Ask thoughtful questions, explain our services, and match clients with an appropriate provider
• Follow up with new inquiries, unscheduled clients, and waitlists
• Schedule and confirm appointments, fill openings, and coordinate with therapists and the business team
• Explain insurance and expected costs clearly, and collect payment information and deposits per practice policy
• Keep accurate records, protect confidentiality, and follow through on every open inquiry

Skills

Phone etiquette

Scheduling

Customer service

Spanish welcome

Attention to detail

Job description

SoLuna Mental Wellness, based in The Woodlands/Houston area, is hiring two part-time Client Care Coordinators. You will answer calls, explain services, connect clients with providers, and manage follow-ups and scheduling.

Ideal candidates are pursuing a master's in counseling, MFT, social work, or related field; some scheduling or healthcare office experience helps. Spanish is welcome; remote flexibility may apply after onboarding.