Mental Health Care Navigator – WTC Program

Mount Sinai Morningside; New York (NY); Vor Ort; USD 59.000 - 80.000; Vollzeit

Zusammenfassung

The Mount Sinai Morningside Health System in New York City seeks a WTC Mental Health Program Care Coordinator to help coordinate care and guide patients within the World Trade Center Mental Health Program. You will document outcomes, manage QA/QI data, and collaborate with the interdisciplinary care team to develop care plans with clear health outcomes.

You will initiate patient interventions, coordinate referrals, and educate patients while using EMR and community resources to support timely,

Qualifikationen

• College degree in either Nursing, social work or other professional degree.
• 1-3 years relevant experience in patient navigation preferred.
• Population specific experience in mental health very important.
• Excellent verbal and written communication skills to communicate effectively with patients, staff, visitors and vendors.
• Ability to speak Spanish required.

Aufgaben

• Provides guidance and support for World Trade Center Mental Health Patients. Works collaboratively with social work case managers, social work leadership, WTCHP mental health leadership and patient care team.
• Initiates and documents patient interventions and referrals for data analysis. Assists in patient care plan as well as provide external parties with information regarding patient data when appropriate.
• May coordinate and assist patients in overcoming obstacles that may inhibit their care plan such as transportation or navigating technology used for telehealth.
• Document all initiatives with patients in a database for both QI initiatives and internal documentation support.
• Assist with QA review insuring that patient documentation is completed in a thorough and timely fashion.
• Initiates and documents patient education based on assessment of needs.
• Partners with patient care team and community resources to provide well-coordinated timely compassionate, exemplary, interdisciplinary care.
• Initiates and performs ongoing review of policies related to services provided. Troubleshoots and updates as necessary.
• Serves as a resource for community based education, screening, symposiums, educational sessions, lectures, staff training, etc.
• Performs other duties as necessary and as directed by WTC Mental Health Program Medical Director, WTC Mental Health Program Administrative Manager or management team.

Kenntnisse

Patient navigation

Spanish language

Communication skills

Ausbildung

College degree in Nursing or Social Work or other professional degree

Jobbeschreibung

The Mount Sinai Morningside Health System in New York City seeks a WTC Mental Health Program Care Coordinator to help coordinate care and guide patients within the World Trade Center Mental Health Program. You will document outcomes, manage QA/QI data, and collaborate with the interdisciplinary care team to develop care plans with clear health outcomes.

You will initiate patient interventions, coordinate referrals, and educate patients while using EMR and community resources to support timely,