Mental Health Call Center Specialist - PRN

Universal Hospital Services Inc.; Gifford (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive Compensation

Career development opportunities

Job summary

Behavioral Health Connections, Inc. in Dallas, TX is seeking a dynamic and talented Call Center Specialist PRN to support patient care coordination. You will answer phones, collect demographic information, process documents, and assist the Mobile Assessment Team with referrals and transfers.

This role emphasizes insurance verification, data entry, and accurate documentation across multiple systems; you will help connect patients to the appropriate providers and maintain timely scheduling.

Qualifications

• High School Diploma or GED required.
• Preferred Associate Degree.

Responsibilities

• Answers phones and collects demographic information for the person to be assessed.
• Coordinates and processes patient documents and paperwork for transfers.
• Ensures information is accurately documented in multiple information systems.
• Assists Mobile Assessment Team Evaluator with commitment, paperwork and transfer processes as needed.

Education

High School Diploma/GED

Preferred Associate Degree

Job description

Behavioral Health Connections, Inc. in Dallas, TX is seeking a dynamic and talented Call Center Specialist PRN to support patient care coordination. You will answer phones, collect demographic information, process documents, and assist the Mobile Assessment Team with referrals and transfers.

This role emphasizes insurance verification, data entry, and accurate documentation across multiple systems; you will help connect patients to the appropriate providers and maintain timely scheduling.