Mental Health Admin Coordinator — Flexible/Hybrid

CNWL NHS Foundation Trust; Uxbridge (MA); Presencial; USD 32.000 - 40.000; Jornada completa

Descripción de la vacante

Central and North West London NHS Foundation Trust is seeking a Duty Administrator to support a mental health hub in the Hillingdon area. The role involves managing confidential patient records, coordinating referrals, and handling correspondence with patients and clinical teams.

Proficiency in MS Office, SystmOne and virtual meeting tools is expected. You will work across teams to ensure efficient administration, contribute to data protection compliance, and help maintain timely appointments

Formación

• Experience delivering confidential administrative support in a healthcare setting.
• Proficiency with MS Office, data protection, and patient record handling.
• Ability to manage referrals, appointments and correspondence with sensitivity.

Responsabilidades

• Maintain accurate patient records including intake forms and discharge summaries.
• Coordinate referrals, follow-ups and group therapy sessions within KPI timeframes.
• Answer calls and emails; draft letters and notifications to patients and providers.
• Attend meetings, take minutes and support MDT processes as required.
• Ensure data protection compliance and smooth operation of the hub.

Conocimientos

MS Office

GDPR/compliance

Administrative support

Communication

Record keeping

Herramientas

SystmOne

MS Teams

Zoom

Outlook

Descripción del empleo

Central and North West London NHS Foundation Trust is seeking a Duty Administrator to support a mental health hub in the Hillingdon area. The role involves managing confidential patient records, coordinating referrals, and handling correspondence with patients and clinical teams.

Proficiency in MS Office, SystmOne and virtual meeting tools is expected. You will work across teams to ensure efficient administration, contribute to data protection compliance, and help maintain timely appointments