MENA Public Policy Manager — Remote, 9-Month Contract

Zohorecruit; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare contribution

Company pension scheme

Work laptop and phone

25 days annual leave (pro-rata) + bank

Job summary

Zohorecruit is seeking a Public Policy Manager for the MENA region on a 9-month contract, with the role fully remote from the UK. You will track policy issues, flag risks, triage content requests, and coordinate with internal teams to resolve cases across FoAs.

Excellent English and Arabic communication, plus policy/operations experience, are essential. Responsibilities include maintaining documentation, supporting stakeholders, managing escalations, and ensuring budget and contracts are handled

Qualifications

• Degree in public policy, law, politics, international relations, economics, or a related field.
• 1-2 years of professional experience in policy, tech, or a similar field.
• Excellent communication and persuasive skills in English and Arabic.
• Experience in policy, operations, or content moderation within tech or social media platforms.
• Ability to work independently and handle sensitive issues with discretion.

Responsibilities

• Track and assess policy issues in the MENA region related to risks of on-platform harm across all Meta Family of Apps (FoAs).
• Flag emerging risks and trends to the Public Policy team for proactive intervention.
• Triage inbound content related requests from external partners across the region.
• Coordinate with relevant internal teams to follow up and resolve cases.
• Escalate any blockages or unresolved issues to sub-regional heads or designated country Points of Contact (PoCs).
• Ensure proper documentation, closure and external response for each case.
• Support MENA Policy Stakeholders in resolving access issues to FoAs.
• Manage account escalations from external partners such as verification and account ownership, including triaging, follow-up, and case closure.
• Escalate persistent issues to sub-regional heads or country PoCs (Please specify: "which entails xxx and xxx"—add details about specific account support tasks, e.g., verifying account ownership, facilitating access restoration, etc.)
• Maintain the team calendar, including offsite dates, leave schedules, and key regional events.
• Liaise with the Strategy & Operations team on all budgetary matters to ensure compliance and efficiency.
• Manage contracts, invoicing, and budgetary quarterly reporting for the team.

Skills

Communication

Stakeholder management

Project management

Bilingual EN/AR

Education

Bachelor's degree in Public Policy

Job description

Zohorecruit is seeking a Public Policy Manager for the MENA region on a 9-month contract, with the role fully remote from the UK. You will track policy issues, flag risks, triage content requests, and coordinate with internal teams to resolve cases across FoAs.

Excellent English and Arabic communication, plus policy/operations experience, are essential. Responsibilities include maintaining documentation, supporting stakeholders, managing escalations, and ensuring budget and contracts are handled