Memory Care Dining Experience Champion

Experience Senior Living LLC.; Lone Tree (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Life insurance

401k matching

Paid holidays

PTO

Job summary

Experience Senior Living Team in Lone Tree, CO is seeking a Memory Care Server to create a safe, welcoming dining experience for residents living with memory loss. You will set tables, serve meals, help with menu choices, and provide non-clinical dining support under the guidance of the Executive Chef and Wellness team.

Join a collaborative community focused on dignity, independence, and compassionate care, with weekend, evening, and holiday availability.

Qualifications

• Basic reading, writing, and mathematical skills.
• Strong communication, listening, teamwork, and time-management skills.
• Ability to communicate calmly and respectfully with residents who may have difficulty expressing needs.
• Patience, empathy, flexibility, and a genuine interest in serving older adults with dementia.
• Ability to recognize and promptly report changes in resident behavior, food or fluid intake, or ability to safely participate in meals.
• Prior restaurant, senior living, healthcare, or memory care experience preferred but not required.
• Ability to complete required memory care, food safety, and resident safety training within established timeframes.
• Connect with residents through warm, thoughtful engagement and help each resident feel known, safe, and welcome.
• Build positive and trusting relationships with residents, families, visitors, coworkers, and community partners.
• Remain calm, patient, and respectful when responding to repeated questions or changes in resident behavior.
• Provide consistent, individualized dining support that promotes resident choice, dignity, independence, nutrition, hydration, and enjoyment.
• Follow resident-specific dining directions accurately and protect resident privacy and confidentiality.
• Handle multiple priorities while maintaining resident safety and service quality.
• Communicate concerns promptly and collaborate across departments.
• Abide by the Company uniform policy and all applicable safety, sanitation, and memory care procedures.
• Ability to work varied schedules, including weekends, evenings, and holidays.

Responsibilities

• Provide attentive, person-centered service and promote a calm, welcoming dining atmosphere appropriate for residents living with memory loss.
• Learn and honor each resident's routines, preferences, abilities, and dining needs while treating every resident with dignity and respect.
• Use clear, simple communication, visual prompts, gentle cueing, and positive redirection to help residents navigate the dining experience and make meal selections.
• Observe verbal and nonverbal cues and respond patiently when a resident appears confused, anxious, distracted, or unable to communicate a preference.
• Work closely with the Executive Chef, Wellness team, and community leadership to support resident satisfaction, nutrition, hydration, and individualized dining needs.
• Attend pre-meal stand-up and review resident preferences, allergies, diet orders, texture modifications, adaptive equipment, seating plans, and other service instructions before each meal.
• Set tables and prepare the dining room in accordance with ESL standards, including placement of adaptive dining equipment when directed.
• Present menu choices in a resident-friendly manner and accurately take, verify, and deliver food and beverage orders.
• Confirm each resident's identity and follow all approved diet, allergy, texture, portion, and beverage instructions.
• Provide meal set-up, opening of containers, cutting of food, cueing, and other non-clinical assistance within the scope of the role. Provide hands-on feeding assistance only when trained, authorized, and directed in accordance with the resident's service plan and Company policy
• Monitor the dining environment for signs that a resident may need additional support, including coughing, choking, difficulty swallowing, refusal to eat or drink, unusual fatigue, distress, or a significant change in intake, and immediately notify the appropriate Wellness team member
• Maintain awareness of resident location and follow memory care safety, supervision, and secured-neighborhood procedures. Promptly report unsafe conditions, missing residents, or other concerns according to Company policy
• Remove used or soiled plates, utensils, glasses, and linens as needed while minimizing disruption to residents
• Follow food safety, sanitation, infection prevention, hand hygiene, and resident confidentiality requirements at all times
• Clean and sanitize tables, chairs, menus, condiment containers, floors, and dining equipment in accordance with ESL standards
• Communicate resident preferences, successful approaches, concerns, and changes in eating or drinking patterns to the Executive Chef and Wellness team to support continuity of care and resident satisfaction
• Assist with special events, celebrations, theme meals, and family dining experiences in ways that are engaging and appropriate for residents living with memory loss
• Create a strong sense of teamwork and cooperation among Culinary, Wellness, Life Enrichment, and other community team members
• May perform other duties as needed and/or assigned

Skills

Strong communication

Teamwork

Time management

Patience

Empathy

Dementia care

Resident safety

Observational skills

Calm demeanor

Multitasking

Job description

Experience Senior Living Team in Lone Tree, CO is seeking a Memory Care Server to create a safe, welcoming dining experience for residents living with memory loss. You will set tables, serve meals, help with menu choices, and provide non-clinical dining support under the guidance of the Executive Chef and Wellness team.

Join a collaborative community focused on dignity, independence, and compassionate care, with weekend, evening, and holiday availability.