Funeral & Memorial Services Ambassador

Carriage Services; Moore (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

Carriage Services in Moore, OK seeks a friendly Ambassador to greet families, guide guests, and coordinate visitation activities during funeral services. You will serve as a community ambassador, ensuring dignified and empathetic support for client families and visitors.

The role emphasizes tact, professional appearance, and reliable assistance, with duties including directing guests, handling memorial materials, and supporting staff to ensure services run smoothly.

Qualifications

• High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations; and.
• Ability to actively respond to the requests of the client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Skills

Diploma or equivalent

Community involvement

Effective communication

Empathy in charged situations

Client-focused

Education

High School Diploma

Job description

Carriage Services in Moore, OK seeks a friendly Ambassador to greet families, guide guests, and coordinate visitation activities during funeral services. You will serve as a community ambassador, ensuring dignified and empathetic support for client families and visitors.

The role emphasizes tact, professional appearance, and reliable assistance, with duties including directing guests, handling memorial materials, and supporting staff to ensure services run smoothly.