Membership Services Team Lead

Walmart; Oklahoma City (OK); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Live Better U education program

Job summary

Walmart Sam's Club in Oklahoma City is seeking a customer-focused associate to support supervision and member services. You will assign duties, coach performance, and ensure service standards while following company guidelines and the Open Door Policy.

You will assist members with memberships, purchases, and transactions, and help with merchandise location, self-checkout support, and club pickup orders as needed. This role emphasizes teamwork, integrity, and customer care.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assists management with supervising associates in assigned area, directing duties and training.
• Communicates goals, provides feedback and supports member service approaches to resolve issues.
• Performs member processing, receipts, and maintains checkout operations per policy.
• Maintains cleanliness, handles returns, and supports merchandising and risk controls.

Skills

Retail experience

Customer service experience

Front-end equipment operation

Job description

Walmart Sam's Club in Oklahoma City is seeking a customer-focused associate to support supervision and member services. You will assign duties, coach performance, and ensure service standards while following company guidelines and the Open Door Policy.

You will assist members with memberships, purchases, and transactions, and help with merchandise location, self-checkout support, and club pickup orders as needed. This role emphasizes teamwork, integrity, and customer care.