MEMBERSHIP SERVICES CONCIERGE

Valid8 Financial, Inc.; Las Vegas (NV); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Onboarding and training

Leadership support

Medical, dental, vision benefits

Paid time off

Job summary

Amara in Las Vegas seeks a Membership Services Concierge to bring the Amara experience to life by delivering personalized concierge services that create effortless experiences for residents, members, guests, and prospective members.

Working closely with Club Leadership, Membership Services Coordinator, and cross-functional departments, you will learn and anticipate individual preferences, coordinate reservations and personalized requests, facilitate resident and member services, and provide

Qualifications

• 1+ year in concierge/VIP or luxury hospitality.
• High school diploma required; additional hospitality coursework preferred.
• Demonstrated ability to deliver exceptional service in a fast-paced environment.
• Excellent communication, interpersonal, and written skills with warmth and discretion.
• Proficiency with Microsoft Office, reservations platforms, and hospitality tech; quick learner.

Responsibilities

• Deliver personalized concierge services to residents, members, guests, and prospective members.
• Coordinate reservations and personalized requests with cross-functional teams.
• Support resident and member services while upholding luxury, discretion and relationship-driven service.
• Communicate proactively with leadership to anticipate needs and maintain exceptional standards.
• Balance multiple requests with attention to detail and professionalism.

Skills

Concierge services

Hospitality

Customer service

Microsoft Office

Reservation systems

Relationships

Education

High school diploma

Hospitality coursework

Tools

Reservation platforms

Membership management software

Job description

Amara is a new private golf and social club in Las Vegas, designed as a refined retreat for members, their families, and their guests. Every detail of the employee, member, and guest experience is being built with purpose, care, warmth, and restraint.

We are assembling a team of individuals who believe hospitality is more than service – it is the thoughtful creation of how people feel.

This is no ordinary club environment. This is an opportunity to help shape one of the most distinctive hospitality experiences in the country.

WHAT WE LOOK FOR

Amara looks for team members who:

• Demonstrate warmth, professionalism, and discretion
• Anticipate needs before they are voiced
• Take ownership of the environment and experience
• Communicate calmly and respectfullyMaintain exceptional standards of presentation and detail
• Contribute positively to team culture and collaboration
• Protect the tone, privacy, and integrity of the club environmen t

ABOUT THE ROLE

The Membership Services Concierge will bring the Amara experience to life by delivering personalized concierge services that create effortless experiences for residents, members, guests, and prospective members. Working closely with Club Leadership, Membership Services Coordinator, and cross-functional departments, you will learn and anticipate individual preferences, coordinate reservations and personalized requests, facilitate resident and member services, and provide exceptional hospitality that reflects the Club's commitment to luxury, discretion, and relationship-driven service. Through proactive communication, thoughtful attention to detail, and genuine care for every interaction, you will help create an environment where every guest feels welcomed, every member feels known, and every experience is seamlessly executed.

QUALIFICATIONS

• One (1) or more years of experience in concierge/VIP services, luxury hospitality, private club operations, guest services, customer service, front office operations, or a related service-focused environment.
• High school diploma or equivalent required. Associate's degree or coursework in Hospitality Management, Business Administration, Communications, or a related field preferred.
• Demonstrated ability to provide exceptional customer service while managing multiple requests, priorities, and deadlines in a fast-paced hospitality environment.
• Excellent interpersonal, verbal, and written communication skills with the ability to build meaningful relationships and provide personalized service with professionalism, warmth, and discretion.
• Proficiency using Microsoft Office Suite, reservation platforms, membership management software, and other hospitality technology, with the ability to quickly learn new systems.
• Strong organizational skills, attention to detail, sound judgment, and the ability to work independently while contributing to a collaborative team environment.
• Ability to work in fast-paced high-touch environments.
• Ability to maintain professionalism under pressure.
• Availability to work evenings, weekends, holidays, and varied schedules as needed.

BENEFITS OF BEING AMARA

At Amara, we curate belonging before we ask for performance and then we develop performance worthy of the setting, the team, and the members we serve. We’ve designed our team member experience with the same care and intentionality that our members will receive.

Joining us comes with meaningful onboarding, training, leadership support, and our commitment to an environment where people feel welcomed, prepared, respected, and proud to contribute.

You’ll also gain access to other team member benefits like medical, dental, vision, paid time off, and so much more!

Are you authorized to work in the United States? Are you authorized to work in the United States?

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)? Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?

What is the highest level of education you’ve obtained? What is the highest level of education you’ve obtained?

What do you believe you would contribute to the Amara team?

What does great hospitality mean to you?

What type of environment helps you do your best work?

Were you referred by an Amara team member? (If yes, please provide their name)