Membership Service Representative (closer)

Crunch Fitness, Primetime Fitness LLC; Monroe (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Crunch Fitness in Michigan is seeking an amazing front desk agent to join our team and help power growth of the Michigan market. You will create a positive environment for members checking in and seeking service at the front desk.

You will generate appointments through referrals, gym tours for prospects, and enroll them in memberships. You will stay knowledgeable about services and equipment to inform members and answer questions, while continuously selling membership services as part of your

Responsibilities

• Greet members and manage check-in at the front desk.
• Generate appointments through referrals, demonstrations, and calls.
• Give gym tours and enroll prospects into memberships.
• Inform members about services and equipment and answer questions.
• Maintain membership records and track leads in the system.
• Keep the facility clean with daily walk-throughs.

Skills

Customer service

Sales

Communication

Tools

VFP master systems

Job description

Job Description

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!

Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we’re looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.

If you’re passionate about changing people’s lives, dedicated, and love to have fun we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility