Membership Sales / Wellness Coordinator

Massage Envy; San Francisco (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Bonuses

Healthcare reimbursement

IRA matching

Paid time off

Paid sick leave

Transit benefits

Employee assistance

Free massage after 100 hours

Product discount

Job summary

Massage Envy - San Francisco (Hayes Valley) is seeking a Sales Associate to deliver outstanding customer service, educate clients on our Wellness Program and available services, and help with scheduling and retail purchases. You will play a key role in maintaining a welcoming, efficient clinic flow and building client relationships.

Competitive starting base pay ($20-23/hour) plus bonuses, healthcare reimbursement, 401(k) matching, paid time off, paid sick leave, transit benefits, and training.

Qualifications

• Have an associate degree (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Assist the Clinic Manager with general operational tasks and special projects as needed to support daily business functions

Skills

Customer service

People skills

Multitasking

Sales experience

Education

Associate degree

Job description

Where Better Careers Begin!

Massage Envy - San Francisco (Hayes Valley), 150 Van Ness Ave Ste B, San Francisco, CA 94102

Do you have a passion for helping others?

At Massage Envy - San Francisco, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive starting base pay of $20-23 per hour plus bonuses and commissions
• Employer-paid Healthcare Expense Reimbursement Plan ($2.74 per hour)
• Matching IRA contributions
• Paid time off
• Paid sick leave
• Subsidized public transit / commuter benefits
• Employee Assistance Program
• In depth product and service training
• A free massage, skincare or stretch session after every 100 hours of work
• 30% off all products

Qualified Candidates:

• Have an associate degree (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Assist the Clinic Manager with general operational tasks and special projects as needed to support daily business functions

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.