Membership Sales & Wellness Concierge

Bears Fit; Vernon Hills (IL); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Paid time Off

Medical, vision and dental insurance

Complimentary club membership

Job summary

Bears Fit in Vernon Hills, IL is seeking Membership Consultants to drive membership growth and deliver legendary service. You will generate new memberships and ancillary services, advise members on programs to reach health goals, and create an inviting club atmosphere that reinforces belonging.

You will build relationships, manage leads, conduct tours, and coordinate onboarding with personal training. This full-time role offers commission driven by sales and a collaborative team environment.

Responsibilities

• Achieve financial performance results through the generation of new memberships and ancillary service memberships
• Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects
• Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session
• Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets
• Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events
• Utilize the lead tracking system to manage all prospect and member data
• Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences
• Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period
• Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information

Job description

Bears Fit in Vernon Hills, IL is seeking Membership Consultants to drive membership growth and deliver legendary service. You will generate new memberships and ancillary services, advise members on programs to reach health goals, and create an inviting club atmosphere that reinforces belonging.

You will build relationships, manage leads, conduct tours, and coordinate onboarding with personal training. This full-time role offers commission driven by sales and a collaborative team environment.