Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; New Castle (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is hiring for an in-store Membership Sales role. You will promote BJ’s membership programs, enroll members in loyalty and credit options, and resolve inquiries with a focus on service excellence. Weekly pay and benefits accompany this role.

Applicants should have prior frontline or sales experience, strong math and communication skills, and the ability to work in a fast-paced retail environment. The job emphasizes a member-first approach and teamwork.

Qualifications

• Prior front line/customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Promote BJ’s membership programs to new and existing members.
• Pitch and enroll members into loyalty and credit options.
• Handle returns, exchanges, and general customer inquiries.
• Deliver high-quality service and meet membership goals.

Skills

Customer service

Sales

Communication

Goal oriented

Tools

POS system

CRM

Job description

BJ’s Wholesale Club is hiring for an in-store Membership Sales role. You will promote BJ’s membership programs, enroll members in loyalty and credit options, and resolve inquiries with a focus on service excellence. Weekly pay and benefits accompany this role.

Applicants should have prior frontline or sales experience, strong math and communication skills, and the ability to work in a fast-paced retail environment. The job emphasizes a member-first approach and teamwork.