Membership Sales & Service Pro - New Club Launch

Crunch, LLC; Algonquin (IL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Opportunity to earn commission

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Résumé du poste

Crunch Fitness is opening a brand-new location in the community. As a Member Services Representative (MSR), you’ll build excitement, meet future members, and help grow the club from the ground up.

Before opening, you’ll connect with local businesses, follow up with prospects, and sell founding memberships. After opening, you’ll welcome members, conduct tours, and drive membership sales while supporting daily club operations and guest readiness.

Qualifications

• Experience in sales or customer service preferred, especially in fitness, retail, hospitality, or service environments.
• Comfortable approaching new people, visiting local businesses, and participating in community events to drive membership.
• Strong communication skills and the ability to build rapport with a wide range of people.
• Self-motivated, dependable, receptive to coaching, and comfortable working toward measurable goals.
• Basic computer skills and accurate data entry for leads, memberships, and payments.
• Willingness to perform member service, cleaning, and operational responsibilities once the club opens.

Responsabilités

• Presale: visit local businesses and community events to generate leads and excite the community about the new Crunch Fitness.
• Presale: start conversations, build relationships, and connect Crunch offerings to prospect interests and goals.
• Explain membership options, amenities, and presale offers accurately and capture leads for follow-up.
• Process membership agreements and payments, maintain an organized presale workspace.
• Post-opening: welcome and check-in members and guests, conduct club tours, and sell memberships to meet sales goals.
• Post-opening: promote upgrades and retail products, connect members with personal training and services, and support daily club operations.

Connaissances

Sales

Customer service

Description du poste

Crunch Fitness is opening a brand-new location in the community. As a Member Services Representative (MSR), you’ll build excitement, meet future members, and help grow the club from the ground up.

Before opening, you’ll connect with local businesses, follow up with prospects, and sell founding memberships. After opening, you’ll welcome members, conduct tours, and drive membership sales while supporting daily club operations and guest readiness.