Membership Sales & Service Champion

BJ's Wholesale Club, Inc.; Lancaster (Lancaster County); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Free BJ’s Membership

Generous PTO

Health benefits

401(k)

Employee stock purchase plan

Résumé du poste

BJ’s Wholesale Club in the United States is seeking team members to deliver world-class service across departments, from stocking shelves to resolving member inquiries. This role emphasizes delivering value, upholding GOLD standards, and contributing to a safe, friendly shopping environment.

The company offers weekly pay, free memberships, generous PTO, health benefits, 401(k) and an employee stock purchase plan, with opportunities to grow within a values-driven team.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsabilités

• Promotes BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Follows tax exempt/resale membership policies in regard to retention processes and procedures.
• Resolves Member concerns in a courteous and timely manner; escalates issues when necessary.
• Assists with BOPIC orders for members and maintains club policies and procedures.

Description du poste

BJ’s Wholesale Club in the United States is seeking team members to deliver world-class service across departments, from stocking shelves to resolving member inquiries. This role emphasizes delivering value, upholding GOLD standards, and contributing to a safe, friendly shopping environment.

The company offers weekly pay, free memberships, generous PTO, health benefits, 401(k) and an employee stock purchase plan, with opportunities to grow within a values-driven team.