Membership Sales Representative

Oshman Family JCC; Palo Alto (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Free membership

Flexible schedule

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

403(b) retirement

Employee discount program

Job summary

Oshman Family Jewish Community Center in Palo Alto is seeking a Membership Sales Representative to develop leads and enroll new members, driving individual membership sales goals while delivering exceptional customer service. You will respond to inquiries, schedule tours, and present membership options across our fitness center and campus.

The role emphasizes building relationships, following up with prospects, and encouraging referrals, with a weekend‑driven schedule and a passion for health

Qualifications

• High school diploma or GED.
• At least 4 years of sales experience.
• Excellent communication and customer service skills.
• Strong organizational and follow-up abilities.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Develop leads and enroll new members to meet and exceed sales goals.
• Respond promptly to phone and email inquiries, and schedule tours for prospective members.
• Lead tours of the fitness center and campus to showcase membership benefits.
• Present membership options and pricing, and sell secondary services.
• Follow up with prospects and encourage referrals.

Skills

Sales experience

Communication

Customer service

Organization

Microsoft Office

Weekend availability

Education

High school diploma or GED

Job description

Want to work at and receive a free membership to a state-of-the-art fitness center? Read below to find out how!

Pay Range:

$ 24-25/hour plus commission

The Place

The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non‑profit organization in the heart of Silicon Valley. We create fun, meaningful, inclusive and joyful experiences through educational, social, cultural, spiritual, fitness and wellness programs. Join us!

About the Role

As our Membership Sales Representative, you’ll develop leads and enroll new members to help reach individual membership sales goals. You’ll build lasting relationships with prospective and current members that drive retention and referrals. You’ll take a proactive approach with every member and guest, always delivering the OFJCC’s highest standard of customer service. You’ll also get to know our Center’s programs and services inside and out and take part in them!

What You’ll Do

• Develop leads and enroll new members to meet and exceed your membership sales goals
• Respond promptly to phone and email inquiries, and schedule tours for prospective members
• Lead enthusiastic, informative tours of our fitness center and campus that showcase the benefits of membership
• Present membership options and pricing, and sell secondary services
• Follow up with prospective members and guests who haven’t yet enrolled, and encourage member referrals

What You Bring

• High school diploma or GED, and at least 4 years of sales experience
• A passion for health and wellness and an enthusiastic, friendly personality
• A self‑starter mindset, with strong organization and follow‑up skills
• Excellent communication skills and a professional, team‑player attitude
• Proficiency in Microsoft Office, especially Word and Excel
• Availability to work Saturdays and Sundays every week, plus evenings and holidays as needed

Bonus

Experience with personal training or group exercise is a plus

The Perks

• Free membership at our award‑winning fitness center!
• Flexible schedule
• Medical, dental, vision insurance
• Paid holidays and paid time off
• 403(b) retirement
• Employee discount program
• Benefits exceptions apply, based on # hours worked per week