Membership Sales Representative

Village Health Clubs & Spas; Chandler (AZ); On-site; USD 42,000 - 70,000; Full time

Job summary

Village Health Clubs & Spas in Chandler, AZ is seeking a Membership Sales Representative to promote fitness and well‑being in the community. The role includes commission guarantees during the training period and selling memberships at point of sale.

Responsibilities include touring potential members, leading orientation, and closing memberships to meet forecasts. Flexible evenings and weekends may be required to support club growth.

Qualifications

• Strong closing skills.
• Ability to self‑generate leads.
• Two years of successful sales experience.
• Ability to produce immediate results.
• Highly motivated and self‑driven.
• Effective communication skills.
• Comfortable in a fast-paced environment with continuous improvement.
• Ability to think and decide independently with sound judgment.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Attend New Hire Orientation and obtain CPR certification within 30 days of hire.
• Maintain a physical presence within the Village to perform duties.

Responsibilities

• Attract and retain members by consistently providing excellent customer service.
• Interact with employees, members, and guests per Village Standards.
• Lead by example with a positive attitude and pride in work.
• Tour potential members through the club.
• Manage new member orientation and follow‑up calls.
• Introduce members to staff and arrange lessons when needed.
• Sign up new members for fitness orientation at the point of sale.
• Close new membership sales to meet forecasts.
• Develop and maintain lead generation and follow‑up systems.
• Attend chamber/association events to recruit members.
• Work evenings and weekends as needed.
• Maintain a physical Village presence to perform duties.

Skills

Strong closing skills

Lead generation

Customer service

Effective communication

Education

Associate’s degree in marketing, business, or related field

Tools

Microsoft Office Suite

Outlook

Word/Excel/PowerPoint

Job description

Overview

Do you want to sell what EVERYBODY wants? HEALTH, WELLNESS, SOCIAL CONNECTION and ENJOYMENT! If so, now is the time to jump on board and join this team! Village Health Clubs and Spas is looking for Membership Sales Representatives to share the message of fitness and well-being to our communities.

This Sales role includes a commission guarantee while you train!***

Key Responsibilities

• Attract and retain members by consistently providing excellent customer service
• Interact with employees, members, and guests in a manner aligned with the People, Places, and Programs components of the Village Standards
• Lead by example, consistently conveying a positive attitude, passion, and pride in work
• Tour potential members through the Club
• Manage new member orientation process, including follow‑up calls after a member joins the club
• Introduce members to appropriate club staff at the point of sale and arrange lessons if the assigned staff member is not available
• Sign up new members for fitness orientation at point of sale
• Close new membership sales to meet all established sales forecasts
• Develop and maintain a prospect lead generation and follow‑up system for corporate and individual members via walk‑ins, member referrals, club guest passes, telemarketing, and cold calling
• Join and attend chamber and association meetings, mixers, and public relations events to recruit new corporate and individual members
• Work evenings and weekends as needed
• Maintain a physical presence within the Village to perform assigned duties

Required Qualifications

• Strong closing skills
• Ability to self‑generate leads
• Two years of successful sales experience
• Ability to produce immediate results
• Highly motivated and self‑driven
• Effective communication skills
• Comfortable working in a fast‑paced environment where continuous improvement is expected
• Ability to think, work, and make independent decisions based on sound judgment
• Proficiency in Microsoft Office Suites (Word, Excel, PowerPoint) and Outlook
• Attend New Hire Orientation and obtain CPR certification within 30 days of hire through Company training
• Maintain a physical presence within the Village to perform assigned duties

Preferred Qualifications

• Sales experience in a high‑end health club or hospitality industry
• Associate’s degree in marketing, business, or a related field
• Three years of successful sales experience

Physical Requirements

Standing, walking, lifting, grasping, bending, and kneeling for filing. Substantial repetitive movements of the wrists, hands, and/or fingers. Ability to speak loudly or quickly and to receive detailed information through written and oral communication. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull objects; occasionally lifting up to 25 pounds during membership events and programs.

Working Conditions

Typical office or administrative work combined with member outdoor activity. Duties include extensive use of standard office equipment such as copier, computer, keyboard, telephone, and fax. Requires sitting for extended periods while working on a computer and the ability to sit and work for long periods of time.