Membership Sales & Guest Experience Champion

Fitness 19/Vim & Vigor; San Jose (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A local fitness club in San Jose is seeking a motivated team member to assist customers with membership inquiries and ensure top-notch service in the facility. The role involves connecting with potential members and guiding them in adopting a healthier lifestyle. Ideal candidates should have a passion for health, effective communication skills, and a proactive attitude towards customer service. The work environment includes a supportive team dynamic and the opportunity to positively impact members' fitness journeys.

Qualifications

• Experience with customer service preferred.
• Ability to operate a computer.
• Passion for health and fitness.
• Effective communication in person and over the phone.
• Optimistic and outgoing personality.
• Very organized.
• Good listener.

Responsibilities

• Connect with customers through CRM and provide tours of the gym.
• Work as a team to meet club goals and KPIs.
• Encourage customers to choose a healthier lifestyle.

Skills

Customer service experience

Computer operation

Passion for health and fitness

Effective communication

Optimistic and outgoing personality

Organizational skills

Good listening skills

Education

High School Diploma or GED

Job description

A local fitness club in San Jose is seeking a motivated team member to assist customers with membership inquiries and ensure top-notch service in the facility. The role involves connecting with potential members and guiding them in adopting a healthier lifestyle. Ideal candidates should have a passion for health, effective communication skills, and a proactive attitude towards customer service. The work environment includes a supportive team dynamic and the opportunity to positively impact members' fitness journeys.