Membership Sales Associate

Hand & Stone Franchise Corp; Town of Babylon (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Babylon, NY is seeking a friendly receptionist to greet guests, check them in, book appointments, and manage waitlists. You will assist with checkout, promote our membership program, and support the team with flexible hours, strong customer service, and growth opportunities.

Join a welcoming spa environment that emphasizes relaxation, guest well-being, and a positive, professional attitude. Training is provided and evening/weekend shifts are available.

Qualifications

• Have a positive, energetic attitude.
• Have a clear, communicative style.

Responsibilities

• Greet guests upon check-in and assist with filling out service preference forms.
• Book appointments, make confirmation calls and contact guests on the wait list when slots open.
• Check guests out, ring up retail products and schedule future appointments.
• Educate, sell and promote our membership program.

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Hand & Stone Massage and Facial Spa has over 500 spas nationwide! We are a leader and pioneer in our industry. We are an award winning spa with several treatment rooms offering massages, facials and waxing services. Most importantly we provide an experience with relaxation and comfort, dedicated to our guests well-being and peace of mind. We want their spa experience to be a memorable one.

All about us and the role-

At Hand & Stone Massage and Facial Spa, you can expect a tranquil, relaxing, comfortable and safe work environment.

• We have extensive operating hours- We are open early, we close late and we are open 7 days a week. We can work with your busy schedule!
• Work/Life balance- We know how important this is so we make it a priority at Hand & Stone.
• You will be greeting guests upon their check in and assisting with filling out service preference forms.
• Phones- You will be booking appointments, making confirmation calls and contacting guests on our wait list if we have an available appointment.
• You will check guests out, ring up retail products and book their future appointments with us.
• Educate, sell and promote our guests on our membership program.

What we can offer you-

• Flexible schedule- If you are currently enrolled in college, or an esthetics or massage program, we can work around your school schedule.
• Education- Our goal is to help you learn more about your craft while you are going to school. This position would come with the potential opportunity to become a licensed technician with us!
• Medical benefits and paid time off offered for eligible employees.
• A massage or facial each month!- We believe in health and wellness and you deserve it!
• Discounts on retail products- (Yeay!)
• Competitive pay- The amount you can make in this role is up to you. Our base wage is strong, and you make an additional commission on every closed membership sale.

All we ask of you:

• Have a positive, energetic attitude.
• Have a clear, communicative style

We are an Equal Employment Opportunity Employer, we value diversity and inclusion and encourage all qualified people to apply.