Membership Sales Associate

Hand & Stone - 5234 4th St N - St. Petersburg, FL; Saint Petersburg (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Paid time off

Vision insurance

Employee discounts

Job summary

Hand & Stone - 5234 4th St N - St. Petersburg, FL is seeking a membership sales associate. You will play a crucial role in ensuring an extraordinary customer experience. Responsibilities include providing excellent customer service, communicating sales, upselling, and meeting sales goals. Ideal candidates should have at least a high school diploma, sales experience, and the ability to multitask. The role offers competitive compensation, flexible hours, and a positive work environment.

Qualifications

• Must be 18 years old or older.
• Organized with attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide excellent customer service to members and guests.
• Effectively communicate sales, promotions, and service options.
• Meet membership and gift card sales goals.
• Assist in overseeing the daily operations of the spa.

Skills

Customer service

Sales experience

Multi-tasking

Team player

Education

High school diploma

Tools

Basic computer skills

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance
• Employee discounts

Job Description

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa St. Petersburg is seeking a membership sales associate. Our front desk associates are a critical link in ensuring that our customers' experience in-spa is nothing less than extraordinary!

Responsibilities

• Provide excellent customer service to members and guests while fostering lasting relationships
• Detailed knowledge of spa services and enhancements
• Effectively communicate sales, promotions, and service options with clients
• Answer phones, schedule appointments, and upsell enhancements
• Conflict resolution
• Meet membership and gift card sales goals
• Attend membership training and webinars
• Ability to work alone and also with a team
• Assisting in overseeing the daily operations of the spa
• Light cleaning duties and laundry
• Punctuality and flexibility with hours, especially around holidays
• Maintain a positive and energetic attitude, no matter what!
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - Hourly wage plus commission
• Contests - Do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training - We are always learning and improving
• Flexible Hours - Whether you are working part-time or full-time
• Positive and Professional Work Environment - We strive to maintain a fun and engaging work environment. We hope you do too!
• Employee Discounts - Who wouldn't want discounts on massages and facials?

Qualifications

• High school diploma
• Must be 18 years old or older
• Must be able to multi-task
• Organized, attention to detail, team player
• Basic computer skills
• Must be a strong team player with the ability to work independently with minimal supervision
• Sales experience 1+ years