Membership Programs Lead — Engagement & Growth

Consumer Technology Association; Arlington (VA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness

401(k) matching

Hybrid/onsite schedule

Paid time off

Career development

Job summary

The Consumer Technology Association (CTA) seeks a Specialist, Member Programs in Arlington, VA to coordinate and execute projects for the membership department and serve as a primary contact for CTA staff, association leaders, and volunteers at division boards, committees, or working groups.

In this full-time role, you will recruit companies, manage leads, assist with budgets, and support CES-related activities while delivering exceptional member service and driving engagement.

Qualifications

• Excellent communication skills required.
• Strategic thinker with problem-solving abilities.
• Strong customer service and team orientation.
• Sharp organizational skills with attention to detail; travel is required.

Responsibilities

• Function as main contact for Divisions and Boards/Committees; organize meetings and materials.
• Represent CTA needs at industry and market levels; advocate for members.
• Develop short- and long-term goals and strategic plans for divisions.
• Coordinate cross-department initiatives in communication, promotion, conferences, CES, market research and benefits.
• Recruit companies, promote member benefits, and engage decision makers.
• Data entry in Impexium; track leads, member interactions and renewals.
• Develop lead lists; manage strategic accounts to grow participation and retention.
• Support Membership Department operations at CES; handle correspondence and maintain files.

Skills

Communication skills

Strategic thinking

Customer service

Organization

Travel ability

Education

Bachelor's degree in business/marketing

Job description

The Consumer Technology Association (CTA) seeks a Specialist, Member Programs in Arlington, VA to coordinate and execute projects for the membership department and serve as a primary contact for CTA staff, association leaders, and volunteers at division boards, committees, or working groups.

In this full-time role, you will recruit companies, manage leads, assist with budgets, and support CES-related activities while delivering exceptional member service and driving engagement.