Specialist, Member Programs

Consumer Technology Association; Arlington (VA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness

401(k) matching

Hybrid/onsite schedule

Paid time off

Career development

Job summary

The Consumer Technology Association (CTA) seeks a Specialist, Member Programs in Arlington, VA to coordinate and execute projects for the membership department and serve as a primary contact for CTA staff, association leaders, and volunteers at division boards, committees, or working groups.

In this full-time role, you will recruit companies, manage leads, assist with budgets, and support CES-related activities while delivering exceptional member service and driving engagement.

Qualifications

• Excellent communication skills required.
• Strategic thinker with problem-solving abilities.
• Strong customer service and team orientation.
• Sharp organizational skills with attention to detail; travel is required.

Responsibilities

• Function as main contact for Divisions and Boards/Committees; organize meetings and materials.
• Represent CTA needs at industry and market levels; advocate for members.
• Develop short- and long-term goals and strategic plans for divisions.
• Coordinate cross-department initiatives in communication, promotion, conferences, CES, market research and benefits.
• Recruit companies, promote member benefits, and engage decision makers.
• Data entry in Impexium; track leads, member interactions and renewals.
• Develop lead lists; manage strategic accounts to grow participation and retention.
• Support Membership Department operations at CES; handle correspondence and maintain files.

Skills

Communication skills

Strategic thinking

Customer service

Organization

Travel ability

Education

Bachelor's degree in business/marketing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Specialist, Member Programs

Full Time Regular Arlington, VA, US

12 days ago Requisition ID: 1582

Salary Range: $75,000.00 To $85,000.00 Annually

Position Summary

Coordinate and execute projects for the membership department and act as a main contact for CTA staff, the association and volunteer leaders at the division board, committee or working group level.

Key Responsibilities

• Function as main contact for Divisions and Division Boards/Councils and, as needed, for committees and working groups. Organize meetings, develop agendas and create meeting materials. Provide facilitation, direction, clarification and mediation during meetings.
• Act as an “industry advocate” to represent the needs and interests of Divisions and CTA members at the industry and market level as well as within CTA.
• Establish short- and long-term goals and develop strategic plans for the Divisions and Division Boards/Councils.
• Facilitate, direct and coordinate interdepartmental initiatives and activities related to communication, promotion, marketing, conferences, CES, market and consumer research, government affairs and membership benefits.
• Actively recruit companies to join CTA by identifying prospective members, promoting member benefits and engaging decision makers.
• Data entry in Impexium to track prospect and sales leads, member interactions and renewal outreach.
• Development of lead generation lists to support prospect goals and audit prospect lists.
• Manage strategic accounts to grow member participation, strengthen engagement and support retention efforts.
• Assist with operational activities for the Membership Department at CES.
• Assist in coordinating various departmental programs, projects and activities. Respond to correspondence from internal and external customers providing exceptional customer service. Update and maintain the associate database, contact lists and files.
• Monitor the department inbox and/or coordinate with membership team staff to respond to customers.
• Other duties as required by business needs and assigned.

Qualifications

Work Experience:

• 2-4 years of appropriate work experience including membership/service experience, and program management.
• Previous association, consumer tech industry, or sales and marketing experience preferred.

Education/Training:

• Bachelor’s degree in business, marketing or related field preferred field.

Skills/Capabilities/Technical:

• Must have excellent communication skills.
• Must be a strategic thinker and problem solver, who demonstrates the ability to quickly grasp and analyze ideas and concepts.
• Must have good customer service skills; be service-oriented and be a team player.
• Strong organizational skills with acute attention to detail
• Must be able to travel.

Additional Information:

• Develop and maintain annual operating budgets for Divisions and associated member groups typically in the order of $10K each. Exercise fiscal responsibility at CTA staff and division board level for allocation of division and/or subdivision discretionary funds.

About CTA:

Want to work at the forefront of innovation and make an impact across the technology industry?

The Consumer Technology Association (CTA)® is the leading voice of the technology industry, representing innovators and shaping the future through advocacy, insights, and global events like CES®. When you join CTA, you become part of a team that values collaboration, transparency, and meaningful impact.

At CTA, our culture is built by our people. We are:

• Staff-Focused – We value every voice and seek input across teams
• Transparent & Collaborative – We foster open communication and teamwork
• Open & Honest –We encourage thoughtful feedback, open dialogue, and continuous growth.
• Impact-Driven – We focus on work that drives meaningful results
• Adaptable & Forward-Thinking – We embrace innovation and change

CTA has been recognized for its strong workplace culture, including honors such as the CARE Award (for 16 consecutive years), Washingtonian Best Places to Work, and the Cigna Healthy Workforce Designation (Gold Level).

Compensation & Benefits
CTA is committed to transparency and equitable pay practices. The anticipated salary range for this position is $75,000 – $85,000, with final compensation determined based on experience, skills, and internal equity. This role may be eligible for bonus or additional compensation, where applicable.

CTA offers a comprehensive benefits package supporting your health, financial well-being, and work-life balance, including:

• Health & Wellness – Medical, dental, and vision coverage with telemedicine access, wellness programs, and an on-site fitness center
• Financial Benefits – 401(k) with 100% employer match up to 6%, student loan assistance, and commuter benefits. Unique to CTA — a mortgage assistance program that may include eligibility for a forgivable home purchase loan of up to $40,000.
• Time Off & Flexibility – Paid time off, holidays, paid parental leave, and a hybrid work environment with flexible scheduling options
• Family & Lifestyle Support – Fertility and adoption assistance
• Professional Growth – Tuition reimbursement and ongoing professional development opportunities

For more information about CTA’s benefits and total rewards offerings, please review our Benefits Guide .

Equal Opportunity Employer Statement
CTA is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Applicant Data Privacy Notice
CTA respects your privacy. Information collected during the application process will be used solely for recruitment purposes and handled in accordance with applicable data protection laws. By applying, you acknowledge CTA may retain your information for current and future opportunities. For more information, please review our Privacy Policy .