Membership & Pro Shop Manager: Growth & Training

Troon; Florida; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Bonuses and commissions

Job summary

Weston Tennis Center, part of Troon, is seeking a full-time Pro Shop/Membership Manager in Weston, FL. You will drive membership prospecting, create action plans, and manage membership changes while ensuring a safe, compliant environment for members and staff.

You will supervise pro shop staff, oversee POS operations, and handle deposits and collections, contributing to a hospitality-driven, high-performance team within a global golf and community management organization.

Qualifications

• Experience managing memberships, cancellations, and upgrades.
• Ability to oversee POS transactions and daily reports.
• Strong customer service and staff training skills.

Responsibilities

• Manage membership prospecting and lead generation.
• Create membership action plans and goals.
• Oversee membership changes, cancellations, and freezes.
• Maintain compliance with club rules and protect privacy.
• Supervise pro shop attendants and training.
• Review POS reports and resolve issues.
• Process weekly deposits and collections on charges.

Skills

Membership management

POS oversight

Team supervision

Training staff

Customer service

Tools

POS software

Job description

Weston Tennis Center, part of Troon, is seeking a full-time Pro Shop/Membership Manager in Weston, FL. You will drive membership prospecting, create action plans, and manage membership changes while ensuring a safe, compliant environment for members and staff.

You will supervise pro shop staff, oversee POS operations, and handle deposits and collections, contributing to a hospitality-driven, high-performance team within a global golf and community management organization.