Membership & Marketing Coordinator

Climbing Business Journal; Fort Collins (CO); Remote; USD 38,000 - 44,000; Full time

Benefits offered by this job

Paid health insurance

Three weeks PTO annually

Bonuses

Job summary

Climbing Business Journal is seeking a Membership & Marketing Coordinator to handle member services, content preparation, and digital marketing operations. The role suits someone early in their career with climbing experience and a proactive mindset, reporting to the Publisher and working remotely.

The position offers a full-time schedule, a 60-day introductory period, and compensation between $38,000 and $44,000 annually plus bonuses, with health insurance and PTO benefits.

Qualifications

• Experience with climbing gyms or brands.
• Customer service experience.
• Digital marketing experience.
• Comfort with using AI for daily tasks.

Responsibilities

• Represent CBJ and uphold CBJ's core values as the leading source of news and advice in the indoor climbing industry.
• Engage with members via emails and calls; coordinate communications.
• Take initiative to drive multiple projects forward and meet deadlines.
• Improve efficiency through better use of software, systems, and AI.
• Coordinate weekly tasks: member outreach, content creation, data collection, and research.
• Manage digital marketing channels: WordPress, MailChimp, social media, podcasts, and video prep.

Skills

Experience with climbing gyms or brand

Customer service

Digital marketing

AI for daily tasks

Job description

Climbing Business Journal is committed to creating a diverse and uplifting work environment. All applicants - regardless of race, gender, sexuality, disability or other way in which someone identifies - are welcome and encouraged to apply!

Job Brief

We are looking for a passionate and qualified person to coordinate our membership services and marketing activities. In this role, the candidate would be responsible for a wide array of tasks spanning customer service interactions, content and data preparation, and digital marketing operations of all kinds.

This position is a great opportunity for someone early in their career who is ready to learn and grow in their business experience and marketing skills. They will need to bring some experience in climbing, customer service, and marketing, and demonstrate related aptitudes. We are prepared to train and mentor this role, although they also will need to be a self-starting, pro-active problem solver.

Position: Membership & Marketing Coordinator Reports to: Publisher Location: Remote Type of Job: Full-time 40 hours/week employee, 60 day introductory period Compensation: $38,000 to $44,000 annual salary, plus bonuses Start date: ASAP

Success Factors

• Cultural fit and team mentality
• Self-starter able to work autonomously
• Proactive problem solving in dynamic environment
• Attention to detail and strong organizational skills
• Comfort with constant deadlines from varied projects
• Comfort with software and AI

General Responsibilities

• Professionally represent CBJ and further CBJ core values as the leading source of news, trends and advice in the indoor climbing industry
• Participate in regular team communication (emails and group calls)
• Take initiative and push various projects forward simultaneously
• Find efficiencies through better usage of software, systems, and AI
• Weekly responsibilities may include:
  • Interacting with members (via email, phone, video) to help usage of benefits
  • Proactive outreach to potential new members
  • Creating content that supports members and company initiatives
  • Conducting research, collecting data, and maintaining databases and spreadsheets
  • Coordinating all our digital marketing channels:
    • Website posts in WordPress as well as routine website tasks/maintenance
    • Newsletters in MailChimp as well as list and automations maintenance
    • Social media posts in Instagram, Facebook, Linkedin, X, YouTube, as well as follower interaction and profile optimization
    • Tracking and optimization of digital channel performance
    • Basic graphic design and image editing
    • Preparation of podcasts and videos for publication

Required Qualifications

• Experience with climbing gyms or brands
• Experience working with customers
• Experience with digital marketing
• Comfort with using AI for daily tasks

Employment Compensation and Benefits

• $38,000-$44,000 annual salary
• Performance-based bonuses**
• Paid health insurance**
• Three weeks paid PTO annually**
• This is a W2 employee role, not a contractor
• **These benefits begin accruing after a 60 day introductory period

About Climbing Business Journal

Climbing Business Journal is an independent climber-owned/operated news outlet dedicated to covering the indoor climbing industry and the latest climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and routesetting information. CBJ’s staff is a small tight team of passionate climbing professionals. Our core values are Industry Stewardship, Integrity, Empowerment, and Generosity. Learn more about CBJ here.