Membership Manager

Onelife Fitness; Pell City (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Training discounts

Spa discounts

Employee referral bonus

In-house Certification

Continuing Education

Full-time benefits

Job summary

Onelife Fitness in Pell City, AL is seeking an engaging Membership Consultant to guide new members through onboarding, recruit and retain members, and hit monthly membership goals. You’ll host tours, convert prospects, and maintain high standards of service and club appearance. Strong communication and sales skills are essential.

CPR/AED certification is preferred; willingness to obtain within 30 days. Flexible hours including weekends and evenings are required.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build relationships with members and guide onboarding to ensure engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects to memberships.
• Generate local leads and support club marketing efforts.
• Track leads, appointments, and referrals in the CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead club operations and assist with day-to-day tasks.

Skills

Strong communication

Sales experience

People management

Customer-focused

Education

High school diploma or GED

Tools

MS Office

CRM/sales tracking

Job description

What you’ll do:

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities