Membership Manager

Onelife Fitness; Annapolis (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary membership

Discounts on training

Referral bonus

In-house Certification & CE

Full-time benefits

Job summary

Onelife Fitness in Annapolis is seeking a dedicated Membership Advisor to build relationships with members, guide tailored onboarding, and drive monthly sales goals. You will host tours, convert prospects, and generate local leads while maintaining high service and safety standards.

The role requires a high school diploma, CPR/AED certification or willingness to obtain, and strong communication and organizational skills. Flexible hours including weekends are expected.

Qualifications

• High school diploma or GED required.
• CPR/AED certification or willingness to obtain within 30 days.
• 3+ years sales experience preferred.
• Strong communication, sales and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Familiarity with MS Office and CRM/sales tracking.

Responsibilities

• Build relationships with members and guide tailored onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects, ensuring successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead day-to-day club operations.

Skills

Sales

Communication

People management

Organized

Customer-focused

MS Office

CRM familiarity

Flexible hours

Education

High school diploma or GED

Tools

CRM system

Job description

What you’ll do:

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities