Membership Manager

Onelife Fitness; Mountain Brook (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free club membership

Guest privileges

Training discounts

Referral bonus

Certification courses

Full benefits (medical)

Job summary

Onelife Fitness in Mountain Brook, AL is hiring a full-time Member Sales Specialist to guide new members through onboarding and keep them engaged.

You’ll recruit, convert, and retain members to meet monthly goals, host tours for prospects, and generate local leads while supporting club marketing efforts. Proficiency with MS Office and CRM systems is a plus; CPR/AED certification preferred or obtainable within 30 days.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willing to obtain within 30 days).
• 2+ years of sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly presence.
• Comfortable with MS Office and CRM/sales tracking.
• Willingness to work flexible hours, including weekends and evenings.

Responsibilities

• Build relationships, onboard members, and follow up to ensure progress.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and support onboarding.
• Generate local leads and assist club marketing.
• Track leads, appointments, and referrals in CRM.
• Maintain high standards for service, safety, and club appearance.
• Lead from the front and assist with daily club operations.

Skills

Strong communication and sales skills

People-management

CRM experience

MS Office proficiency

Education

High school diploma or GED

Tools

MS Office

CRM systems

Job description

What you’ll do:

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities