Membership Manager

US Fitness; Peachtree City (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Complimentary membership

Guest privileges

Training discounts

Referral bonus

Certification & CE

Full-Time benefits

Job summary

ONELIFE FITNESS in Peachtree City, GA is seeking a Membership Manager to lead the member experience, drive enrollment, and help run daily club operations.

You will show tours, convert prospects, and ensure onboarding success while maintaining service quality. This role emphasizes relationship-building, sales, and customer-focused leadership in a fast-paced club environment.

Qualifications

• High school diploma or GED required.
• CPR/AED certification or willing to obtain within 30 days.
• 2+ years of sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, customer-focused.
• Comfortable with MS Office and CRM systems.
• Willing to work flexible hours, including weekends.

Responsibilities

• Build relationships, guide onboarding, and follow up to ensure progress.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club ops.

Skills

Sales experience

CRM usage

Customer service

People management

Excellent communication

Education

High school diploma or GED

Tools

MS Office

CRM system

Job description

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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