Membership Growth Specialist

BJ's Wholesale Club, Inc.; Florida; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Florida is seeking team members who will be the face of our member services. You will promote membership options, respond to questions, and help members with purchases, returns, and pickups to ensure a smooth club experience.

We value urgency, teamwork, and a friendly, proactive attitude. The role emphasizes delivering fast, accurate service and maintaining a clean, welcoming environment for all members while supporting club standards and policies.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, and general questions.

Skills

Customer service

Sales

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in Florida is seeking team members who will be the face of our member services. You will promote membership options, respond to questions, and help members with purchases, returns, and pickups to ensure a smooth club experience.

We value urgency, teamwork, and a friendly, proactive attitude. The role emphasizes delivering fast, accurate service and maintaining a clean, welcoming environment for all members while supporting club standards and policies.