Membership Growth Specialist

The J; Chesterfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The J in Chesterfield, MO is seeking a Membership Sales Coordinator to grow membership units through new member sales, upgrades, and renewals. The role also focuses on selling additional club services and member purchases while collaborating with all departments to promote sales and superior customer service.

Ideal candidates will have BA/BS in a related field and at least 2 years of sales and customer service experience, with strong communication and MS Office skills.

Qualifications

• BA/BS in a related field is required or preferred.
• 2 years of sales and customer service experience.
• Proficiency with Microsoft Office and ability to learn new software.

Responsibilities

• Prospecting for sales leads inside and outside the facility.
• Schedule appointments for tours and lead follow-up.
• Present membership options and close sales with potential members.
• Deliver high levels of customer service and resolve issues.
• Develop and manage lead generation and follow-up systems.
• Document and track sales processes and results.
• Support front desk during peak hours and events.

Skills

Customer service

Sales experience

Communication

Team player

Time management

Education

BA/BS in related field

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Access)

Job description

The J in Chesterfield, MO is seeking a Membership Sales Coordinator to grow membership units through new member sales, upgrades, and renewals. The role also focuses on selling additional club services and member purchases while collaborating with all departments to promote sales and superior customer service.

Ideal candidates will have BA/BS in a related field and at least 2 years of sales and customer service experience, with strong communication and MS Office skills.