Membership Growth Leader & Front Desk Manager

Healthtrax; Moorestown Township (NJ); Sur place; USD 28 000 - 55 000; Plein temps

Résumé du poste

Healthtrax is seeking a Membership Advisor and Front Desk Manager in Moorestown, NJ. This full-time role blends sales with front desk operations, member service, and team leadership to grow membership and strengthen engagement.

The ideal candidate will drive membership growth, guide a front desk team, and maintain a welcoming club environment while meeting revenue and service targets.

Qualifications

• Experience in sales, customer service, hospitality, or fitness club operations.
• Previous supervisory or team leadership experience preferred.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to organize priorities and balance sales follow-up with front desk responsibilities.

Responsabilités

• Meet or exceed membership sales goals, including a minimum of 30 membership sales per month.
• Respond to prospective member inquiries and follow up with leads.
• Conduct club tours and explain membership options and services.
• Convert prospects into members through clear communication and timely follow-up.
• Complete enrollment paperwork and maintain sales records.
• Lead front desk staff and ensure excellent member service.
• Maintain a welcoming, organized reception area and confidential handling of member data.

Connaissances

Sales experience

Customer service

Hospitality

Team leadership

Fitness club operations

Outils

Membership management systems

Sales tracking tools

Scheduling software

Description du poste

Healthtrax is seeking a Membership Advisor and Front Desk Manager in Moorestown, NJ. This full-time role blends sales with front desk operations, member service, and team leadership to grow membership and strengthen engagement.

The ideal candidate will drive membership growth, guide a front desk team, and maintain a welcoming club environment while meeting revenue and service targets.