Membership Growth & Engagement Specialist

Illinois Bankers Association; Springfield (IL); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Life insurance

LTD

Dental

STD

Vision

401(k) with match

FSA

PTO and paid holidays

Job summary

The Illinois Bankers Association (IBA) seeks to fill an immediate opening for Marketing & Membership Manager. This position plays an important role in helping the Association understand, engage, retain and grow its membership.

The ideal candidate will be a strong communicator with experience in marketing, membership engagement, customer service and database management. Working closely with the Director of Marketing and teams across the Association, this individual will support strategic

Qualifications

• Bachelor’s or Associate degree in Communications, Marketing, Public Relations or related field.
• Three+ years in marketing, communications, membership engagement, association management or related field.
• Experience with a CRM or association management system preferred.
• Strong written and verbal communication with attention to detail.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Support development and execution of marketing campaigns, email communications, social media content, website updates, advertisements and promotional materials.
• Support member recruitment, retention, onboarding and engagement initiatives to strengthen relationships.
• Manage the Association’s CRM and membership database for accurate records and reporting.
• Create and manage targeted communication lists and use engagement data to support strategies.
• Support strategic marketing plans and campaigns advancing Association goals.

Skills

Marketing

Communication

Membership engagement

Customer service

Database management

Education

Bachelor’s or Associate degree in Communications, Marketing, Public Relations or related field

Tools

CRM/AMS

Informz

Canva

Adobe Creative Cloud

Microsoft Office

Job description

The Illinois Bankers Association (IBA) seeks to fill an immediate opening for Marketing & Membership Manager. This position plays an important role in helping the Association understand, engage, retain and grow its membership.

The ideal candidate will be a strong communicator with experience in marketing, membership engagement, customer service and database management. Working closely with the Director of Marketing and teams across the Association, this individual will support strategic