Membership Growth & Engagement Manager

Nashville Public Radio; Springfield (IL); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Life insurance

LTD paid by employer

Dental and vision offered

401(k) with match

PTO and paid holidays

Job summary

The Illinois Bankers Association is seeking a Marketing & Membership Manager to help understand, engage, retain and grow its membership from its Springfield base. You will work with the Director of Marketing and cross-functional teams to promote programs and services and drive member value.

The role requires strong communication, CRM experience and the ability to manage multiple projects in a fast-paced environment. Occasional travel is involved; no supervisory responsibilities are indicated.

Qualifications

• Bachelor’s or Associate degree in Communications, Marketing, Public Relations or related field preferred.
• Three+ years of experience in marketing, communications, membership engagement, association management, customer success or related field.
• Experience with a CRM or association management system preferred.
• Strong written and verbal communication skills with attention to detail.

Responsibilities

• Support the development and execution of marketing campaigns, email communications, social media content, website updates, advertisements and promotional materials.
• Support member recruitment, retention, onboarding and engagement initiatives to strengthen relationships and participation.
• Manage the Association’s CRM and membership database for accurate records and reporting.
• Create and manage targeted communication lists and use engagement data to support strategies.
• Support strategic marketing plans and campaigns that advance Association goals.

Skills

Marketing

Membership engagement

Customer service

CRM management

Communication

Education

Bachelor’s or Associate degree in Communications/Marketing/Public Relations

Tools

Informz

Canva

Adobe Creative Cloud

Microsoft Office

Job description

The Illinois Bankers Association is seeking a Marketing & Membership Manager to help understand, engage, retain and grow its membership from its Springfield base. You will work with the Director of Marketing and cross-functional teams to promote programs and services and drive member value.

The role requires strong communication, CRM experience and the ability to manage multiple projects in a fast-paced environment. Occasional travel is involved; no supervisory responsibilities are indicated.