Membership Growth Advocate

BJ's Wholesale Club, Inc.; Port Saint Lucie (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking dedicated team members in Port Saint Lucie, Florida. You will execute membership acquisition and renewals, assist members with purchases, returns, and inquiries, and uphold high service standards to ensure a positive shopping experience.

Our roles emphasize teamwork, speed, and a proactive approach to member engagement. Weekly pay and generous benefits are part of the comprehensive program for team members.

Qualifications

• Front line/customer service experience preferred.
• Experience in sales or upselling memberships helpful.

Responsibilities

• Execute acquisition 365, renew and upgrade memberships, and cross-sell BJ’s loyalty programs.
• Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries.
• Provide excellent and efficient member service and support club policies.
• Maintain friendly, safe, and positive environment for members and team.

Skills

Customer service

Sales experience

Job description

BJ’s Wholesale Club is seeking dedicated team members in Port Saint Lucie, Florida. You will execute membership acquisition and renewals, assist members with purchases, returns, and inquiries, and uphold high service standards to ensure a positive shopping experience.

Our roles emphasize teamwork, speed, and a proactive approach to member engagement. Weekly pay and generous benefits are part of the comprehensive program for team members.