Membership & Front Desk Sales Specialist

Crunch Fitness, Primetime Fitness LLC; Taylor (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

Crunch Fitness is seeking a front desk agent at our Michigan location. You will greet members, assist with check-in, and drive membership sales while guiding tours and presenting services to prospects.

Strong communication, a friendly demeanor, and the ability to work in a fast-paced gym environment are essential. Join a team-focused culture that values growth and member satisfaction.

Qualifications

• Customer service experience required.
• Strong communication and sales skills.
• Ability to work in a team and adapt to a fast-paced gym environment.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership.
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Skills

Customer service

Sales

Communication

Job description

Crunch Fitness is seeking a front desk agent at our Michigan location. You will greet members, assist with check-in, and drive membership sales while guiding tours and presenting services to prospects.

Strong communication, a friendly demeanor, and the ability to work in a fast-paced gym environment are essential. Join a team-focused culture that values growth and member satisfaction.